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We appreciate any comments you wish to make about our service and pricing 

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Great Service - Highly recommend on January 22, 2015 at 7:55 PM said:

I'm in the NT and so we have limited suppliers who can set their own price. The people from rang me up directly after I placed the order, made sure they were sending me the right product and got the pump to me in under a week. It was very well packaged and registered. Honestly, yes the site looks not as flash as other sites but the people responsible are geniuine. They gave good after sales service adn they saved me heaps.

I'd recommend this site and company. Trustworthy and a great deal. If you have any questions they're more than happy to answer them directly over the phone.
Peter G TOWNSVILLE on January 13, 2015 at 5:14 PM said:

To Steve and Karen
I have been very impressed with the customer service and professional advice received, and will most certainly call you guys first - and recommend you to others - when the need arises.
John Waters Cairns QLD on January 9, 2015 at 3:46 PM said:

Just want to commend Steve and Karen regarding their great service over christmas.
I needed a new pump for my pool christmas eve and after speaking to Steve he miraculacely had a replacement to us Tues 30th Jan.
You will be my go to for pool equipment in the future
Stephen Adler- Owner of on January 9, 2015 at 2:11 PM said:

Regarding Radi Kinevski Of North Bondi Comments
He signed for and received his pump Thurs 8 Jan and cancelled his Paypal Payment which we will now have to fight to receive.
The order was placed online with no consultation and phone cantact prior to placing the order. Our conditions clearly state handling time prior to dispatch can be up to 3-4 business days which was inline with his order.
We process app 5000 orders per year but very rarely do we come up against a customer so demanding.
John Stevenson on January 9, 2015 at 12:43 PM said:

After reading the last comments I had to make a comment in the positive sense. I cannot believe the extraordinary service I received during Xmas New Year. I spoke to Steve regarding my faulty salt cell Monday and explained I have a party with 40 people coming New Years Eve and needed the pool in top shape. Steve give some great advice as to the pool maintenance in the meantime and my new cell turned up Wed with Aust Post. Excellent customer service when not really expected this time of the year
Radi Kanevski on January 6, 2015 at 2:17 PM said:

You are the most unprofessional company to deal with! After taking the money Thurs 31 Dec I expected delivery on Monday, It is now Tues. I still dont have my money, no pool pump or even a tracking number. I know it is the xmas New Year break but I expect better service and NEXT DAY DELIVERY
John Cole from Karratha on January 5, 2015 at 12:25 AM said:

lm2-20 cell.Very pleasant dealing with you - queries easily satisfied over phone- delivery very quick
Paul Armstrong on December 29, 2014 at 12:24 PM said:

Just a note to thankyou Steve for your great advice and service over xmas. The chlorinator is now working again and at a much cheaper price than our local pool shop
Ken from Seaforth on December 19, 2014 at 2:14 PM said:

Thank you for your quick delivery,arrived 16/12/14 and working like a charm.
John Wilson From Perth Here on December 19, 2014 at 1:28 PM said:

Thankyou Steve for the great advice, you saved me $450 from my local pool shop. The salt cell is now installed and working great. I will be recommending you to my family and friends over here
George From Brisbane on December 5, 2014 at 5:43 PM said:

I found Steve to be very genuine and gave expert advice towards my faulty salt chlorinator. I was able to install a new cell that is now working 100% against my local pool shop who wanted to sell me a $1500 salt chlorinator. Highly recommend.
George from Auckland on September 20, 2014 at 4:55 PM said:

Received my cell after 3 days of ordering. All good and my pool is now up and running again, will not hesitate to recommend you
Greg Jenkins on September 19, 2014 at 11:43 PM said:

Hi there.
I bought a replacement cell from you last week. Thanks for the quick postage, the great price and the assistance over the phone. Much appreciated.
Jonathan on September 10, 2014 at 4:36 PM said:

Placed order after short phone call. Goods arrived as described on time and no fuss. Great experience - now my go to place for pool bits thanks..!
John Dorna fom Perth WA on September 7, 2014 at 4:07 PM said:

Hi sales thankyou for the advice a quick delivery of a new filter, much appreciated and will recommend you highly

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The Australian market is being flooded with cheap salt cells from CHINA and most suppliers and distributors are supplying these cells to pool shops and the general public.

Issues relating to these cells and our drive to offer good, reliable products have resulted in Nova Chlorinators to no longer supply these products.

We now only supply Australian made cells using commercial titanium plate sourced from USA which has consistently produced the best material in the last 25 years. These cells have 10,000hr expected life where as the downside of cheap cells is a shorter lifespan.

Due to our huge presence and buying capacity we have been able to negotiate lower prices so we can match the prices of these cheap cells but provide higher quality of the Australian made cells.

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